Agents that take the work. People keep the say.
Liyagent puts governed AI agents to work inside the systems you already run — the service desk, SAP, Salesforce, HR and finance. The agents do the routine work; anything that changes a record waits for a person; and it all runs in your own network, with an audit trail anyone can verify.
Chatbots talk about the work. Nobody does it.
Every enterprise already has the systems. What it lacks is hands: people re-key the same data, re-solve the same tickets, and wait on each other for answers that already exist somewhere.
The same ticket, solved again
Yesterday's fix sits in a closed ticket nobody searches. Triage, routing and duplicate-hunting eat skilled hours every day.
Re-keying into SAP and the ERP
Planners, buyers and AP clerks copy alarms, orders and invoices between screens, and check them by hand.
Everyone waits on someone
Employees wait on HR for answers already in the HR system; reps chase case updates across Salesforce.
It can't act
A chatbot answers questions. The work still needs someone to open the system and do it.
It can't be trusted to act
Letting a model change SAP or the ledger with no approval and no audit is a non-starter for any risk team.
It lives in one vendor
Each platform's copilot works in its own system. Real work crosses five systems, and data can't leave the network.
The agent prepares. A person decides.
Every Liyagent agent follows the same five steps, whichever system it works in. The approval step is what makes it safe to let an agent touch real records.
Ask
A request arrives: a ticket, an alarm, an invoice, a chat message in Teams.
Understand
Liya classifies it, finds duplicates and pulls the relevant records.
Prepare
Liya drafts the answer or the exact change, in plain words.
Approve
Anything that changes a record waits for the right person. One tap.
Done
The change is made in the system, and every step lands in the audit trail.
What runs on its own
- Answers from records and approved knowledge
- Look-ups, summaries and searches
- Triage, routing and duplicate folding
- Low-risk actions you choose, like an account unlock
What always waits for a person
- Any change to SAP, Salesforce or the ERP
- Holding an invoice, booking leave, sending an email
- Running a Flow or business action
- Anything your policy marks as risky
Five products and a platform — each one a workflow.
TicketIQ
“VPN drops every 10 min” — the 4th report this morning.
Classifies it, routes it to Network, folds it into the known issue, and drafts the fix from last month's solved ticket.
Low risk: the answer goes out with its confidence band. A weak match is flagged for an engineer.
One known issue, not four tickets; every reporter hears when it's fixed.
In design:the full Microsoft Dynamics 365 family — Business Central, Finance & Operations, and Sales, Service & Field Service, through Microsoft's own MCP servers.
One control plane. Every system.
Every platform vendor has its own copilot, good inside its own system. Liyagent is the layer that works across all of them, on your terms.
| What you need | Liyagent | A single-vendor copilot |
|---|---|---|
| Work that crosses systems | ✓One agent across the service desk, SAP, Salesforce, HR and the ERP | Strong inside its own platform |
| Data stays in the network | ✓Self-hosted in your cloud or data centre | Usually runs in the vendor's cloud |
| Choice of AI model | ✓Anthropic, OpenAI, Gemini, Bedrock, or open models on your own GPUs | The vendor's chosen models |
| A person approves changes | ✓On by default for every connected system, one Inbox | Configured per platform |
| An audit trail auditors can verify | ✓Hash-chained, signed exports, checked without our help | Platform logs |
Not a rip-and-replace
It adds hands to the systems you paid for. ServiceNow, SAP and Salesforce stay the system of record.
Works with their copilots
Liyagent can use the vendors' own MCP servers, and outside agents can call Liyagent's tools — all under one set of rules.
Proof in two minutes
liyagent.com/try: ask Liya to change a record, approve it, read the audit trail. No sign-up, no slides.
Autonomy you can switch off.
Human approval
Agent writes wait for the right person by default on every new connection. Approvals are single-use and expire.
Kill switches
Stop one agent, one channel or the whole fleet at once, with no redeploy.
Policies
Rules decide who, and which agent, may do what — checked on every model and tool call.
Guardrails
Prompt-injection, personal-data and topic checks on inputs and outputs. A reply can't claim an action the agent didn't take.
Spend limits
Budgets per agent, team and tenant, enforced before each model call, with fallback to a cheaper model.
Release gate
Built-in attack runs measure an agent's defences; a version can't ship until it passes.
Liyagent builds the agents. Slashnsap delivers them in your landscape.
Slashnsap is a Liyagent delivery partner. We bring the SAP and enterprise context — spotting the use case, running discovery and the pilot, and owning implementation and support, with Liyagent alongside from the first demo.
Partner
Slashnsap spots the signal, the owner and the systems, and registers the opportunity with Liyagent.
Liyagent
Joins from the first demo and shows the right agents on your use case.
Together
Discovery, pilot and proposal — then Slashnsap delivers implementation and support.
Demo. Pilot. Prove it. Roll out.
Demo
30 minutes on your top use case, with its owner and an IT security lead.
Discovery
Agree the use case, the data and two or three measures of success, in writing.
Pilot
4–6 weeks in your own environment, measured on your own data.
Production
Rolled out team by team, with approvals set where your policy needs them.
A pilot needs, from you
- One use case, and read-only access or a data export
- A business owner and a technical owner
- Two or three measures of success, in writing
- A VM or container host, and your AI-model account (or hardware for an open model)
What you get back
- A working agent on your own systems and data
- Approvals set where your policies need them
- Results measured against the agreed measures
- A view of model spend per agent, and a team-by-team rollout plan
Works inside the tools you already run.
See an agent change a record — in two minutes.
Tell Slashnsap your top use case and we'll book a 30-minute demo on it. Or try it live right now, no sign-up.
Liyagent is a product of Liyagent; Slashnsap is an authorised delivery partner. Product names are trademarks of their owners. Liyagent is not affiliated with SAP.